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Cisco Bug: CSCus25914 - Dx650: unable to switch to ext mode - ONE TIME.

Last Modified

Jan 13, 2015

Products (1)

  • Cisco DX Series

Known Affected Releases

10.3(1)

Description (partial)

Symptom:
Dx650: unable to switch to ext mode - ONE TIME.

Conditions:
1 - Set the font as Japanese from CUCM.
2 - Factory reset the endpoint.
3 - Once it comes up, using system bar monitor icon change to DID mode.
4 - Launch settings app and try to change the display mode from settings. 
5 - Launch PRT tool and try to collect logs.
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  • Status
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