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Cisco Bug: CSCus25731 - VM gets enabled even if Customer dont have VM Service associated

Last Modified

Mar 10, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Enable Voicemail from QuickAddSubscriber page while adding a new user pushes the Users to CUC Server even if Voicemail Service is not associated with that Customer.
CUCDM Drop 30.2
CUC Server Version

Steps to reproduce:
Assume the Customer is not associated to any Voicemail Service
1. Add a new user from QuickAddSubscriber page
2. Add a New Phone and Jabber Device,Enable Voicemail checkbox in the same page.
3. The transaction succeeds and pushes the user to CUC. In CUC User page this user will be displayed with Line details.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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