Cisco Bug: CSCus24895 - UCCE reporting incorrectly for CVP Gateway Trunk
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Call statistics is not reported correctly in the ICM (Real-time or Historical) for the CVP gateway trunk. When the GW trunk ports are in busy status, the CVP reports back to UCCE as the port InService false hence PG OPC could not calculate correctly for the call statistics. Conditions: When run the trunk reporting from UCCE.
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