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Cisco Bug: CSCus23708 - Crash on drvctrl process leading to a reload

Last Modified

May 02, 2018

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

15.0(929)

Description (partial)

Symptom:
Triggger log :-

Nov 29 21:46:44 EPCFBLANMM01 10.68.186.2 evlogd:  [local-60sec44.382] [npuctrl 16020 info] [8/0/4725 <npuctrl:0> rl_sf_handler.c:4080] [software internal system critical-info syslog] 882 stats: slot=11, link=3 crc_err_cnt=0, fp_err=0, cfp_err=1, crc_overfill=0




********************* CRASH #04 ***********************
SW Version          : 15.0(56336)
Similar Crash Count : 4
Time of First Crash : 2014-Nov-29+21:46:49
 
Assertion failure at drv_lib/drv_lib_api.c:11678
  Function: sn_drv_spio_set_mapping_real()
  Code: CRASH
  Proclet: drvctrl (f=164000,i=1)
  Process: card=9 cpu=0 arch=X pid=19653 argv0=drvctrl
  Crash time: 2014-Nov-29+20:47:01 UTC
  Recent errno: 115 Operation now in progress
  Stack (14440@0xbfffc000):
    [b7e2a5a1/X] libc.so.6/kill() sp=0xbfffc5c8
    [0aaa86b3/X] sn_assert() sp=0xbfffc5f8
    [0aaa8501/X] sn_assert_crash() sp=0xbfffc628
    [09182b05/X] sn_drv_spio_set_mapping_real() sp=0xbfffcb18
    [02baeddc/X] drvctrl_process_sync_update_real() sp=0xbfffcbb8
    [02b9ffa0/X] drvc_reqsync_response() sp=0xbfffcbd8
    [0ab5b80d/X] sn_msg_arriving_handle() sp=0xbffff288
    [0ab37e55/X] sn_loop_run() sp=0xbffff818

Conditions:
Posible hardware glitch in card 11 hardware which triggered the crash

Nov 29 21:46:44 EPCFBLANMM01 10.68.186.2 evlogd:  [local-60sec44.382] [npuctrl 16020 info] [8/0/4725 <npuctrl:0> rl_sf_handler.c:4080] [software internal system critical-info syslog] 882 stats: slot=11, link=3 crc_err_cnt=0, fp_err=0, cfp_err=1, crc_overfill=0
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