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Cisco Bug: CSCus20299 - Include method to switch lines 1 and 2 through modify button items

Last Modified

Mar 30, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7) 10.5(2.22900.2) 9.1(2.14900.9)

Description (partial)

As of CUCM version 9.x, if you attempt to switch line items 1 and 2 on the phone by using "modify button template" you will get an error "Fixed feature button(s) 1 cannot be changed". This worked in older versions of CUCM, like v7.x or 8.6.x

CUCM 9.X, 10.X, 11.X

Related Community Discussions

Fixed feature button(s) 1 cannot be changed error
...Please make sure the button number matches the relative positions in the button list.   Recently upgraded to CUCM 10.5.1 from 8.6.1. Now when I'm editing phone button settings (via "Modify Button Items"), I can't seem to change what is already on the phone's button 1.  I could only delete it and re-create.   I used to be able to reorder lines, put lines as unassigned on any button on the phone with ease with CUCM 8.6.1.  Doesn't work anymore with whatever line is assigned to "button 1" on the ...
Latest activity: Feb 25, 2015
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