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Cisco Bug: CSCus17318 - Custom contact photo lost on exit/sign out when add the photo on edit co

Last Modified

Feb 02, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
Custom contact photo lost on exit/sign out when add the photo on edit contact

Steps:
1. Add a custom contact without a photo (Fill in Display name and Chat IM address)
2. Edit the contact and add a photo for the contact and save.
3. Exit jabber or sign out.
4. Sign back in.
Result: the contact photo is lost, not displayed for the contact. Need to add another photo again to get photo for the contact.

Conditions:
Custom contact photo lost on exit/sign out when add the photo on edit contact

Steps:
1. Add a custom contact without a photo.
2. Edit the contact and add a photo for the contact and save.
3. Exit jabber or sign out.
4. Sign back in.
Result: the contact photo is lost, not displayed for the contact. Need to add another photo again to get photo for the contact.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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