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Cisco Bug: CSCus13527 - Call Dropped when 2 extensions with shared RD and same HuntList

Last Modified

Dec 15, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7)

Description (partial)

Symptom:
When there is a HuntList with the broadcast algorithm and you have two (2) extensions that share a common Remote Destination. If only of this RD instance answer the call CUCM will send a CANCEL to the other one, but as it is the same RD it will drop the entire call.

Conditions:
2 or more extensions that share a single RD.
Those 2 or more extensions are in the same HuntList with a broadcast algorithm.
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