Cisco Bug: CSCus13276 - CUCM 10.5.2 security password recovery causes DB to not start at reboot

Last Modified

Feb 12, 2018

Products (1)

Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7) 10.5(2.10000.5)

Description (partial)

Symptom:
"A Cisco DB" service will not start. CCMAdmin login attempts result in "Database communication error".

Conditions:
Executing a security password recovery on 10.5.x by logging in as pwrecovery / pwreset from the VM console then rebooting the system.

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