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Cisco Bug: CSCus13276 - CUCM 10.5.2 security password recovery causes DB to not start at reboot

Last Modified

Sep 11, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7) 10.5(2.10000.5)

Description (partial)

"A Cisco DB" service will not start. CCMAdmin login attempts result in "Database communication error".

Executing a security password recovery on 10.5.x by logging in as pwrecovery / pwreset from the VM console then rebooting the system.
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