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Cisco Bug: CSCus11841 - No data for second cust record after campaign manager proc is killed

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

The UCCE Dialer Detail Table shows no data for customer record after campaign manager and dialer process is cycled.

Outbound call placed.  Campaign Manager / Dialer process is cycled after agent receives / answers an outbound call (call in progress).
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