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Cisco Bug: CSCus11285 - Excluded Number showing as able to be live monitored - QM-8412

Last Modified

Dec 25, 2014

Products (1)

  • Cisco Unified Workforce Optimization

Known Affected Releases

10.5(1)SR5

Description (partial)

Symptom:
Excluded Number showing as able to be live monitored

Conditions:
The agent is on a non-included call when the first person loads the live monitor screen with that agent on it
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