Guest

Preview Tool

Cisco Bug: CSCus09862 - No meaningful error message when trying to create duplicate user

Last Modified

Dec 11, 2014

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSPE1.4

Description (partial)

Symptoms:

Creating or importing a new Cisco TMSPE user fails, without a meaningful error message.

Conditions:

The issue happens when a user with the same user name already exists.

Workarounds:

Use a different user name instead.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.