Cisco Bug: CSCus09469 - LESS - Billing Files Stop Transferring
Feb 06, 2017
- Cisco ASR 5000 Series
Known Affected Releases
Symptom: 1. Billing Files do not get forwarded to the expected directory by L-ESS after they are transferred by ASR to L-ESS. 2. In the current logs, the following error message is displayed, after which there is no activity of L-ESS. This may indicate that L-ESS is in a suspended condition. MainProcess 28719 [ERROR] Error while listig directory: /hd-raid/records/... on host : .... Error : No such file or directory ,[commonProcs.py ::589 ] MainProcess 28719 [ERROR] Trying to establish connection to host:...retryCount=1 . ,[commonProcs.py ::239 ] 3. The SNMP alarm is sent indicating connection failure with the host but the clear alarm for the same is pending. 4. L-ESS disk consumption increases due to pending files to be forwarded to the billing server Conditions: 1. L-ESS is configured to pull the files from at least one remote host, (which may not be billing files). 2. The maintenance window or the remote host is being reloaded.
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