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Cisco Bug: CSCus08194 - Change SDS/URL Filtering default timeout setting to 15 seconds

Last Modified

Apr 18, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

9.0.0-beta2-390

Description (partial)

Symptom:
mail logs show SDS timeouts: 

mail.@20140930T123029.s:Tue Sep 30 13:27:03 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:03 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:03 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:04 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:04 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:06 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:09 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:09 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client
mail.@20140930T123029.s:Tue Sep 30 13:27:09 2014 Warning: SDS_CLIENT: 
Internal error: Timed out making request to sds client

Conditions:
Default setting is 5 seconds: 

websecurityadvancedconfig>

Enter URL lookup timeout (includes any DNS lookup time) in seconds:
[5]>
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