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Cisco Bug: CSCus08053 - 9971 phones have clipping garbled audio while using speakerphone

Last Modified

Feb 02, 2017

Products (20)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 7906G
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Known Affected Releases

9.4(2)

Description (partial)

Symptom:
When both (or one) parties are using speakerphone mode and both speak at the same time phone is filtering local audio in the outgoing voice stream.

This leads to the clipping or garbled audio on the other end.

Conditions:
issue is present when speakerphone mode is used
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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