Guest

Preview Tool

Cisco Bug: CSCus06779 - VSOMHA, after FO - cannot add MS or cameras due to license issue

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

7.6(0.119)

Description (partial)

Symptom:
User not able to add new Media Servers nor new cameras after adding new license file and force failing over

Conditions:
- User sets up VSOM HA
- User uploads new license file with license to add multiple media servers and cameras.
- User triggers manual Force Fail over  / system does Auto fail after few mins or hours 
- Now user tries to add more than one MS from the new master server
- Add MS will fail stating license issue though user had added license earlier
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.