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Cisco Bug: CSCus06664 - Removing field maps linked to filter causes contact sync to fail

Last Modified

Feb 06, 2015

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
Customers have reported that following the removal of directory field mappings the directory sync process fails on subsequent application launches. This is tied to a dependency of the  directory filters which were based on the removed mappings.

Conditions:
Example: You have the department field mapped to CUCM, and a filter similar to Department equals Human Resources. If you then remove the field mapping while leaving the filter in place, subsequent directory syncs will fail.

Conditions:
Example: You have the department field mapped to CUCM, and a filter similar to Department equals Human Resources. If you then remove the field mapping while leaving the filter in place, subsequent directory syncs will fail.
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