Guest

Preview Tool

Cisco Bug: CSCus06586 - EX90 hold/conference behaviour should align with Jabber and other endpoi

Last Modified

Feb 03, 2017

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence Codec C40
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence MX200
  • Cisco TelePresence System Integrator Package C90
View all products in Bug Search Tool Login Required

Known Affected Releases

7.0.2

Description (partial)

Symptom:
- Jabber believes parties B and C are still waiting to Join the conference - client displays status of 'waiting to join' for parties B & C
- When Join is selected the 3-way conference continues

On the EX90 Side: 
- A second tab appears
- This shows a second Conference with the option to Barge, nothing happens when Barge is pressed.
- Once the EX90 hangs up from the conference the first tab with the conference bridge disappears but the second tab Conference with the Barge option remaining.  
- Selecting Barge does nothing. 
- You have to restart EX90 to get rid of second tab
- The EX90 can continue to make and receive calls however there is an orange line along the top of the Touch8, that's for second tab which won't go away

Conditions:
- EX90 (party A) dials Party B using Jabber
- these successfully connect creating a point to point
- A 3rd device calls to the EX90 and the user presses Answer in Jabber. 
- on the EX90 the call automatically becomes a 3-way video conference  parties A, B + C instead of party B being placed on hold.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.