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Cisco Bug: CSCus02318 - Card error - card 4 device CPU_1 reason CPU_TASK_FAILURE_STANDALONE

Last Modified

Dec 24, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

15.0(1)

Description (partial)

Symptom:
The reason for crashes seem to be reflected in CPU_TASK_FAILURE_STANDALONE which happen on  CPU_1 
Last Failure          : Failure: Device=CPU_1, Reason=CPU_TASK_FAILURE_STANDALONE, (0x 0300112E) (last at Friday September 12 12:40:13 PDT 2014)

rmmgr/sessmgr etc are expiring to msgd on the card towards the failure.

Referring to Sys logs, it seems RMMGR failed to restart on card 4 cpu 1. And eventually, SIT bailed out.
 
Sep 12 12:40:09 CNCRCANZ11G evlogd: [local-60sec9.227] [sitmain 4077 warning] [4/1/4555 <sitmain:41> sittask.c:5303] [software internal system critical-info syslog] Facility rmmgr instance 41 is taking a long time to startup, 29 seconds so far
Sep 12 12:40:10 CNCRCANZ11G evlogd: [local-60sec10.032] [sitmain 4007 error] [4/1/4555 <sitmain:41> sittask.c:1235] [software internal system critical-info syslog] start facility rmmgr instance 41 failed on card 4 cpu 1
Sep 12 12:40:10 CNCRCANZ11G evlogd: [local-60sec10.032] [sitmain 4007 error] [4/1/4559 <sitparent:41> sit_api.c:948] [software internal system critical-info syslog] start facility rmmgr instance 41 failed on card 4 cpu 1
Sep 12 12:40:10 CNCRCANZ11G evlogd: [local-60sec10.032] [rct 13025 critical] [4/1/4559 <sitparent:41> sit_api.c:2006] [software internal system critical-info syslog] Task recovery failed for facility rmmgr instance 41
 
Sep 12 12:40:13 CNCRCANZ11G evlogd: [local-60sec13.033] [system 1000 critical] [5/0/2053 <evlogd:0> evlgd_syslogd.c:217] [software internal system syslog] CPU[4/1]:  sitreap[4558]: SITREAP: SITMAIN on cpu 4/1 is gone, stopping all tasks on cpu
Sep 12 12:40:13 CNCRCANZ11G evlogd: [local-60sec13.033] [system 1000 critical] [6/0/21405 <evlogd:1> evlgd_syslogd.c:217] [software internal system syslog] CPU[4/1]:  sitreap[4558]: SITREAP: SITMAIN on cpu 4/1 is gone, stopping all tasks on cpu
Sep 12 12:40:13 CNCRCANZ11G evlogd: [local-60sec13.051] [sitmain 4075 trace] [5/0/2040 <sitparent:50> crashd.c:787] [software internal system critical-info syslog] Crash handler file transfer ended (type=1 size=65940 child_ct=0 core_ct=0 pid=9736 status=1 elapsed=0s)
Sep 12 12:40:13 CNCRCANZ11G evlogd: [local-60sec13.074] [hat 3079 error] [5/0/2055 <hatsystem:0> hatsystem_msg.c:2014] [software internal system syslog] Hatsystem rcvd card 4/1 fail req from card (0) <UNKNOWN>/0 - 17:46:2
Sep 12 12:40:13 CNCRCANZ11G evlogd: [local-60sec13.074] [hat 3033 error] [5/0/2055 <hatsystem:0> atsystem_fail.c:1462] [hardware internal system critical-info diagnostic] Card error detected on card 4 device CPU_1 reason CPU_TASK_FAILURE_STANDALONE

Conditions:
Normal use
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