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Cisco Bug: CSCus02173 - CUIC - "Connection refused" when running LiveData reports on subscriber

Last Modified

Dec 11, 2014

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
when running LiveData reports on CUIC subscriber, getting "Connection refused" error
run sql select reportdefinitionid, topicname, resturl from cuic_data:reportdefinitiontopicsinfo returns different rest urls

Conditions:
CUIC 10.5 multiple nodes
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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