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Cisco Bug: CSCus02164 - Adding device template fails

Last Modified

Aug 03, 2016

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
When logged in as a provider, reseller or customer, updating a Self Provisioning -> User Profile with one of the following:
Device Template Desk Phone
Device Template Mobile Device
Device Template Profile
Line Template

Will result in an error similar to the following (model will change depending on what you tried to add):
The transaction will fail with the following error:
Advanced Find Options invalid - Resource not found with options device/cucm/UniversalLineTemplate with ((data.name is "__NULL__"))

Conditions:
When logged in as a provider, reseller or customer, updating a Self Provisioning -> User Profile with one of the following:
Device Template Desk Phone
Device Template Mobile Device
Device Template Profile
Line Template
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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