Cisco Bug: CSCus01744 - after migration to 10.5 phone background and ringtones fail
Aug 01, 2018
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: Phones cannot pull custom background images from CUCM TFTP server. Also, will have issue with using custom ringtones because phone will be unable to pull Ringlist.xml file from TFTP server. Apart from Ring list, issue can be seen with any other files present in TFTP folder before migration and after migration phone fails to download . Conditions: 1) Use PCD to migrate CUCM 7.1.5 to 10.5 2) Migration fails for some reason. IE install on destination node 10.5 fails 3) Start migration task again to migrate cluster from 7.1.5 to 10.5.1 4) Migration completes without issue Now issue will be present.
Related Community Discussions
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases