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Cisco Bug: CSCur94535 - IMP: Permission denied error while executing 'show status' as OS admin

Last Modified

Feb 11, 2018

Products (4)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2)

Description (partial)

When the AFT service is enabled from IM & P server, executing the 'show status' command as platform admin is throwing out an error:
cmdPlatformStatus:do_diskuse - unable to retrieve disk statistics, error error [df: `/usr/local/xcp/var/aft': Permission denied
This is impacting the data relating to disk usage

Symptom:
'show status' command on platform CLI is throwing out an error which is effecting displaying of disk usage data.

Conditions:
It happens only when AFT service is enabled
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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