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Cisco Bug: CSCur94535 - IMP: Permission denied error while executing 'show status' as OS admin

Last Modified

Nov 01, 2018

Products (4)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

When the AFT service is enabled from IM & P server, executing the 'show status' command as platform admin is throwing out an error:
cmdPlatformStatus:do_diskuse - unable to retrieve disk statistics, error error [df: `/usr/local/xcp/var/aft': Permission denied
This is impacting the data relating to disk usage

'show status' command on platform CLI is throwing out an error which is effecting displaying of disk usage data.

It happens only when AFT service is enabled
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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