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Cisco Bug: CSCur94489 - Audio is not transmitted to supervisor after hold/resume from agent side

Last Modified

Jun 07, 2016

Products (4)

  • Cisco DX Series
  • Cisco DX650
  • Cisco DX80
  • Cisco DX70

Known Affected Releases

10.2(4)

Description (partial)

Symptom:
Audio is not transmitted to supervisor after hold/resume from agent side

Conditions:
Make an audio+video call from C to A. Answer the call on A. Start monitoring A from S. Hold/Resume call from Agent side
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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