Preview Tool

Cisco Bug: CSCur89609 - Upgrade fails "EGICM_ROLLBACK_ACTIVITY" table is not created

Last Modified

Oct 12, 2018

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

11.0(1) 9.0(1) 9.0(2)

Description (partial)

While running the DBUpgrade utility (EIM-WIM 4.4 to EIM-WIM 9.0.1), it fails with error as Database precheck failed for Active DB
As per logs "EGICM_ROLLBACK_ACTIVITY" table is missing in Active DB.

1. Install the EIM-WIM 4.4 setup Integrated with UCCE 
2. Run the DBUpgrade utility (EIM-WIM 4.4 to EIM-WIM 9.0.1)
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.