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Cisco Bug: CSCur88993 - Service not showed in applications list after subscribing.

Last Modified

Dec 12, 2014

Products (40)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.3(1)

Description (partial)

Symptom:
Service not showed in applications list after subscribe.

Conditions:
Procedure:
1. Phone A service provisioning: External URL
2. Secure services URL in enterprise parameter: blank
3.. Add a phone service:
Service name: Calendar
Service URL: http://10.74.55.167/CiscoIPServices/Calendar/cal.asp
Service Category: XML Service
Service Type:Standard IP Phone Service
Enable: True
Enterprise Subscription: True
4. Phone subscribe service: Calendar
5. Services URL in enterprise parameter: http://<cucm IP address or hostname>:8080/ccmcip/getservicesmenu.jsp
6. Restart phone.
7. Press application key on phone A, check service Calendar is listed or not.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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