Guest

Preview Tool

Cisco Bug: CSCur88073 - FRA: Incorrect French Locale translation for Restricted Caller-id

Last Modified

Jul 13, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
If below settings are used for caller-id on Translation Pattern:
 
Calling Line ID Presentation is set to "Restricted"
               Calling Name Presentation is set to "Restricted"
 
The feature works fine but the French translation for the same from English is not fine
 
ENGLISH :            If called IP phone use English language, calling ID displayed is "Private"
FRENCH :             If called IP phone use French language, calling ID displayed is "Confidentiel(le)"
 
Using "Confidentiel(le)" is not appropriate, and make users confused.
Correct translate could be "Appelant Anonyme", or "Anonyme".

Conditions:
1. Complete Call Manager version : 9.1.2.12900-11

2. All IP Phones are affected :
6945 : SIP6945.9-4-1-3
8831 : sip8831.9-3-3-52pae
9951 : sip9951.9-4-1ETL-V01
9971 : sip9971.9-4-1ETL-V01

Steps to reproduce:

Create a Translation pattern on CUCM with:

Calling Line ID Presentation is set to "Restricted"
Calling Name Presentation is set to "Restricted"

The feature works fine but the translation for the same from English to French is incorrect.

Call Flow:

Phone A---calls---XXXX----Translation pattern(Caller-id is restricted)-----Phone B(XXXX)

If the Phone B has English locale:

ENGLISH : If called IP phone use English language, calling ID displayed is "Private"

If the Phone B has French Locale:

FRENCH : If called IP phone use French language, calling ID displayed is "Confidentiel(le)"
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.