Cisco Bug: CSCur88062 - cellular module is powered-down if it crashes too many times (10 times)
Feb 17, 2017
- Cisco 1000 Series Connected Grid Routers
Known Affected Releases
Symptom: cellular module is not permanently powered-down if it crashes too many times (10 times) Conditions: Platform manager (by design), if it detects 10 resets in 1 hr, it would power down module. After that only manual power up of the module has to be done. 2014 Sep 3 03:08:27.630 CGRJAF1609AKMP %PLATFORM-5-MOD_STATUS: Module 3 current-status is MOD_STATUS_ERRDOWN^M 2014 Sep 3 03:08:27.630 CGRJAF1609AKMP %PLATFORM-3-MOD_BRINGUP_MULTI_LIMIT: Giving up after multiple attempts were made to bring up the Module 3, (Serial number JAF1617BQLB) However due to a platform manager bug, the reset counter is never set to 0 after recovery of each modem crash/recovery. As the result after every 10 modem restarts, the modem will be powered down and back haul manager has to reload the CGR.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases