Cisco Bug: CSCur86152 - Fail: NetWrkCIC: fatal error in receive thread
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 11.0(1) 8.5(4) 9.0(1)
Symptom: Network cic process may assert continuously during a site failure, resulting in peripheral downtime in the event of multiple ICMP packets returned by the next hop(IP Router) with a TTL of 0(expired) Conditions: Below Error is noticed in the logs. Last API Error : The connection has been broken due to keep-alive activity detecting a failure while the operation was in progress. The issue doesn't seem to occur when the NICs are disabled and seem to happen during a visible network switch (interfacing with the NAM (Network Application Manager)) failure.
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