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Cisco Bug: CSCur85651 - Certificate Exception seen in Serviceability due to Connection refusal

Last Modified

Mar 15, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5)

Description (partial)

Symptom:
The Cisco IM & Presence server is blocking all traffic sent to port 8443 resulting in the following observable effects:
 - The Cisco IM & Presence, Presence Topology page cannot get service status for some nodes in the cluster. Service status for other Cisco IM & Presence nodes is reported as "Unknown" 
 - Certificate Exception seen in the Cisco IM & Presence serviceability when performing cross node serviceability operations e.g. Viewing service status, service start/stop etc

In both of the above cases, the respective service logs indicate a socket connection refused error message.

Conditions:
Standard configuration.
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