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Cisco Bug: CSCur81597 - MCUResource incorrectly reports failure generating unique conference ID.

Last Modified

Feb 05, 2015

Products (1)

  • Cisco TelePresence Manager

Known Affected Releases

1.9.2

Description (partial)

Symptom:
CTS-Manager reports Error for multipoint conference with a reason 'Failed to generate unique conference id'.

Conditions:
This doesn't happen frequently but is observed under the following conditions:
- There are many conferences occurring within the one hour window of start and end time of the scheduled conference and whose bookings are on the same TPS.
- The number of allocated conference IDs is 60-90% of available IDs configured for the TPS. The number range is not calculated but observed low and high values. The lower the percentage the less likely the error would occur.
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