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Cisco Bug: CSCur79013 - An upgrade in CUCM requires that the CUAC software be reinstalled

Last Modified

Jun 08, 2017

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0 10.0(1) 10.5 10.5(2) 10.6(1)

Description (partial)

Symptom:
After completing a CUCM upgrade post CUAC installation, when you attempt to enter the connection details for the directory sync you will be presented with an error: CUCM upgrade version must be matched with the installed version. Please check the connection details and try again.

Conditions:
Complete a major CUCM upgrade post CUAC installation

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CUCM Hostname/Domain name change can cause this as well
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