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Cisco Bug: CSCur77716 - Callhome fsm-failed after upgrade from Elcap 2.2.1f ->Elcap MR2 2.2.3cS5

Last Modified

Feb 01, 2017

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

2.2(3c)AS5

Description (partial)

Symptom:
Callhome Config FSM failed after upgrading from 2.2.1f to 2.2.3c

Conditions:
If the system has never enabled Callhome before, all the Callhome source information (email, contact id, phone number..) are empty, at this point, if Anonymous Reporting is enabled, Callhome config FSM will fail.
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