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Cisco Bug: CSCur77317 - Jabber For Windows Only allows 13 custom Emoticons.

Last Modified

Dec 17, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5 10.5(0) 10.5(1)

Description (partial)

Customer upgraded from Jabber for Windows 9.7.x to Jabber for Windows 10.5, and now can only put 13 custom Emoticons in the "%USERPROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\CustomEmoticons", directory. Once the 14th Emoticon is added, all Emoticons disappear from the Jabber chat window view.
In the Previous version customer was able to have 28 + custom Emoticons in the Custom Emoticon Directory.

Uploaded PRT to the Jabber-Win. Problem Report Tool

34040	No	2014-11-18 20:19:01	alan.matie	Custom Emotes

Upgrade from Jabber for Windows 9.7.x to 10.5.x or do a fresh install of Jabber for Windows 10.5.x

Add 13 custom Emoticons to directory "%USERPROFILE%\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\CustomEmoticons", The customer Emoticons become available for users in Jabber chat. Add the 14th customer Emoticon and all the custom Emoticons disappear.
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