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Cisco Bug: CSCur76648 - TrackPopupMenu Error in CIPC 8.6

Last Modified

Jul 13, 2015

Products (1)

  • Cisco IP Communicator

Known Affected Releases

8.6(3) 8.6(4) 8.6(4.3)

Description (partial)

CIPC 8.6.X produces a Communication Exception Error dialog box with "TrackPopupMenu"

Running CIPC 8.6.X and complete the below procedure:

1. Open IPC, left-click the menu button in the upper right-hand portion of the application
2. Left Click then select the Screen Only option (the app minimizes to a small square)
3. Left-Click on the top left corner of the app bringing up the Restore,Move, Size, Minimize, Maximize, Close menu
4. Right-Click anywhere on the menu and the error occurs
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