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Cisco Bug: CSCur76560 - Expired CUC password results in connection timeout message

Last Modified

Feb 16, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
When adding a CUC device to CUCDM 10.x from menu item <CmdBold>Device Management > CUC > Servers<noCmdBold>, a connection timeout error or a 401 authentication error is returned. The CUCDM transaction will be marked Failed and the reason listed as connection timeout or "HTTP Status 401 - type: Status report message: description: This request requires HTTP authentication".

Conditions:
This is caused by password expiry on the CUC server.
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