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Cisco Bug: CSCur76283 - DOC: upgrade from CUCM 9.1.SU1 to fails

Last Modified

Feb 13, 2018

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 10.0

Known Affected Releases


Description (partial)

Upgrade to 10.0 fails on DB component install

fails in "Installing database component" when upgrading from 9.1.SU1 to 

in DB logs we see the following

00:10:01.358 |*ERROR* Error executing "Insert into GatewayLayout ( enum, tkProduct, lev1Header, lev2Header, slotPosition, tkMGCPSlotModule, tkMGCPVic, endPointFormatString, tkDeviceProtocol )  values (188710, 36381, 'Module in Slot 0', 'Subunit', 0, 12011, 12056, 'AALN/S[slot]/SU[subunit]/[port]', 12 )": [Informix][Informix ODBC Driver][Informix]Missing key in referenced table for referential constraint (informix.tk_gatewaylayout_tkmgcpvic).
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Bug Details Include

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