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Cisco Bug: CSCur75973 - Press inline button on headset GN9350 can't start new call.

Last Modified

Nov 19, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2.14)

Description (partial)

Symptom:
Press inline button on headset GN9350 can't start new call.

Conditions:
Press inline button on headset GN9350 can't start new call.
Only remove headset from base can start new call.
Steps:
1. Insert USB headset, press headset hard key, let phone use headset mode.
2. Remove headset from base can start new call session, end new call session.
3. Press inline button on GN9350.
--Error: Can't start new call session.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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