Cisco Bug: CSCur75757 - FQDN in place of hostname in CUCM
Feb 06, 2017
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: On using applications such as Jabber in an external domain which uses the host name as a method to identify the CUCM the Jabber client is unable to identify the domain of the CUCM as the CUCM sends only its host-name in the UDS response. Changing the CUCM host name to its FQDN in the System > Servers page resolves the issue considering we have proper forward and reverse DNS lookup. Conditions: Using an external application like Jabber that requires the hostname/ FQDN resolution rather than the IP address.
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Bug Details Include
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