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Cisco Bug: CSCur74253 - Mute hard key turn on/off while end call with button on H650e or H750e

Last Modified

Nov 18, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(2.14)

Description (partial)

Symptom:
Mute hard key turn on/off while end call with inline button on Logitech H650e and H570e.

Conditions:
Mute hard key turn on/off while end call with inline button on Logitech H650e and H570e.
Steps:
1. Insert USB headset, press headset hard key, let phone use headset mode.
2. Press inline button on Logitech H650e and H570e, make call to phone B, B answer.
3. Press inline button on Logitech H650e and H570e to end call.
--Error: Mute hard key on phone turn on/off while end call with inline button on Logitech H650e and H570e.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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