Preview Tool

Cisco Bug: CSCur73767 - Scheduled backups failing when none are configured

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

A critical alert is seen on VSOM stating that the scheduled backup of a server has failed even when there is no backup configuration displayed for the server.

1) Login to VSOM
2) The Status History tab on the Server/Status page displays a critical alert stating that the scheduled backup has failed.
3) Verify that all the fields on the "Backup and Restore" tab of the Server page are greyed out and are disabled indicating no configurations and scheduled backups.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.