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Cisco Bug: CSCur73118 - During Upgrade, after Force Failover, both vsom_ha server are StandBy

Last Modified

Jan 12, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

7.6(105)

Description (partial)

Symptom:
- user Sets up HA between 22 & 17
- user logs in with VIP and upgrades server 17 
- server 17 gets rebooted
- user waits for 17 upgrade to complete and after some time sees server 17 reachable
- As soon as server 17 is seen reachable in VSOM, user issues Force Fail Over immediately
- UI comes back with warning saying 'Server is in standby must login with VIP address' 
- User can not access VSOM after this happens

Conditions:
This is a timing issue, will only happen if user issues 'Force Fail Over' before VSOM fully initializes including pacemaker (HA library). 

Note: Reason server seen reachable is because VSOM was thru with initializing but that does not mean pacemaker is initialized yet. which takes one extra minute after VSOM states it is initialized to it's managing server.
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