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Cisco Bug: CSCur72989 - Redundancy Force-Switchover causes controller to factory defaults

Last Modified

Sep 18, 2019

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.1(10.58) 8.1(10.63) 8.1(10.64) 8.1(10.72) 8.1(10.83) 8.1(10.92) 8.1(10.99)

Description (partial)

Symptom:
Talwar HA pair controllers. Secondary unit is Active, Primary unit is hot-standby. The "redundancy force-switchover" command is initiated on the secondary(active) pair. The Primary unit becomes active, the secondary unit reboots and when the unit returns it is wiped out and at the "configuration-wizard" prompt.

Conditions:
HA Pair Talwars, secondary controller is active, primary is standby. Force the switchover. Notice the secondary controller is wiped out to factory defaults.
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