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Cisco Bug: CSCur71176 - Administrator encounters error messages

Last Modified

Aug 18, 2017

Products (1)

  • Cisco Finesse

Known Affected Releases

10.6(1) 11.0(1)

Description (partial)

Symptom:
User unable to use Finesse Admin if that user has a custom Desktop Layout assigned.

Conditions:
Agent with Administrator role who is assigned to a team which has a custom Desktop Layout.

Related Community Discussions

Finesse Administrator error: ???desktop.agent.body.tabpanels.notab???
UCCX 10.6   We have recently modified the Finesse Layout XML and the Finesse Agent and Supervisor login are working correctly.   But when I login to the Finesse Administrator screen with a login with the new Layout XML we get the following error: ???destkop.agent.body.tabpanels.notab???     None of the menus or features are available in Finesse Administrator for logins that receive this error.   I've checked the new Layout XML and the default one and neither have any reference to this. I've also ...
Latest activity: Jan 11, 2018
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  • Status
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