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Cisco Bug: CSCur71176 - Administrator encounters error messages

Last Modified

Jun 25, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

10.6(1) 11.0(1)

Description (partial)

Symptom:
User unable to use Finesse Admin if that user has a custom Desktop Layout assigned.

Conditions:
Agent with Administrator role who is assigned to a team which has a custom Desktop Layout.

Related Community Discussions

UCCX Finesse Admin Error - cfadmin login
Getting an error message when logging into cfadmin when logging in with a user setup as an admin through the appadmin interface. After logging in the Finesse blue page is displayed with "???destkop.admin.body.tabpanels.notab???" and yes, the word desktop is misspelled as destkop. Screenshot is attached.   If I log in with the application administration that is created during the UCCX installation process I can log in just fine, just having trouble with users assigned admin thru appadmin interface. ...
Latest activity: Jun 29, 2018
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  • Status
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