Guest

Preview Tool

Cisco Bug: CSCur70829 - PCCE Live Data Queue and SkillGroup Gadgets not in desktop template

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Packaged CCE customers following Live Data Configuration documentation will find that the Precision Queues Live data gadgets and agent skillgroups gadgets are not listed in the default template.

Conditions:
Found during the configuration of Live data in 10.5 for customers intending to use Precision Queues Live data gadgets and agent skillgroups gadgets
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.