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Cisco Bug: CSCur70106 - Switch version backward will fail after changing the IP address

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

10.0(1.10000.9)

Description (partial)

Symptom:
switch version backward (10.5 to 10.0) will fail after changing the IP address . We will get below error message in uccx-install.logs

Program over.
gunzip: stdout: Broken pipe
Write failed on parent's output pipe. errno = 32.Tue Nov 11 22:48:36 IST 2014 :: Restoring backup failed with error : 1
Tue Nov 11 22:48:36 IST 2014 :: Error running rollback commands on inactive partition
umount: /partB/common: device is busy.
        (In some cases useful info about processes that use
         the device is found by lsof(8) or fuser(1))
Tue Nov 11 22:48:36 IST 2014 :: DB upgrade script failed
Tue Nov 11 22:48:36 IST 2014 :: Restoring repicaition status of the databse
At least two servers must be defined for replication.
The requested operation will not be performed.

Tue Nov 11 22:48:36 IST 2014 :: ./uccx_sv_db.sh 10.5.1.10000-24 10.0.1.11001-37 /var/log/active/platform/log/cli.log
Script uccx_sv_db.sh failed with exit code 1.
inside updateprogressErrorMsg function
error msg is :  : Unified CCX Data Update failed

Conditions:
1)switch version from 10.0 ? 10.5(successful)
2)changed the IP address of 10.5 tried switch version back and it will fail .
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