Cisco Bug: CSCur70106 - Switch version backward will fail after changing the IP address
Nov 27, 2020
- Cisco Unified Contact Center Express
Known Affected Releases
Symptom: switch version backward (10.5 to 10.0) will fail after changing the IP address . We will get below error message in uccx-install.logs Program over. gunzip: stdout: Broken pipe Write failed on parent's output pipe. errno = 32.Tue Nov 11 22:48:36 IST 2014 :: Restoring backup failed with error : 1 Tue Nov 11 22:48:36 IST 2014 :: Error running rollback commands on inactive partition umount: /partB/common: device is busy. (In some cases useful info about processes that use the device is found by lsof(8) or fuser(1)) Tue Nov 11 22:48:36 IST 2014 :: DB upgrade script failed Tue Nov 11 22:48:36 IST 2014 :: Restoring repicaition status of the databse At least two servers must be defined for replication. The requested operation will not be performed. Tue Nov 11 22:48:36 IST 2014 :: ./uccx_sv_db.sh 10.5.1.10000-24 10.0.1.11001-37 /var/log/active/platform/log/cli.log Script uccx_sv_db.sh failed with exit code 1. inside updateprogressErrorMsg function error msg is : : Unified CCX Data Update failed Conditions: 1)switch version from 10.0 ? 10.5(successful) 2)changed the IP address of 10.5 tried switch version back and it will fail .
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