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Cisco Bug: CSCur68006 - Verify active ClientEm and Admin components for JSM session operations

Last Modified

Nov 04, 2016

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(1) 10.5(2)

Description (partial)

Symptom:
Rich presence (in a meeting/on a call/manual presence) doesn't work for any users assigned to a specific node

Conditions:
Presence Engine was restarted or XCP Router restarted on the specific node
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  • Status
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