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Cisco Bug: CSCur67870 - ISE CPP portal may not load when using certain signed certificates

Last Modified

Jun 07, 2016

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.2(0.899)

Description (partial)

Symptom:
In ISE deployments using 3rd party signed certificates, it may happen that CPP portal does not load even though, guest portal, sponsor and web loads.
Also, the NAC agent will not popup for posture.

On the browser we will see "http status 404" and "The Requested Resource is not available."

This seems to be related to the template used to created the certificates.
Using Self Signed certs works fine.

Conditions:
Posture configured and using 3rd party signed certificates.
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Bug Details Include

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