Guest

Preview Tool

Cisco Bug: CSCur67691 - Continous reload issues seen on ASR1K B2B Redundancy

Last Modified

Jul 17, 2020

Products (25)

  • Cisco IOS
  • Cisco ASR 901-6CZ-FS-D Router
  • Cisco ASR 901-6CZ-F-D Router
  • Cisco ME 3600X-24TS-M Switch
  • Cisco ASR 901S-4SG-F-D Router
  • Cisco ASR 901-4C-FT-D Router
  • Cisco ASR 901-6CZ-F-A Router
  • Cisco ASR 901S-2SG-F-D Router
  • Cisco ASR 901S-2SG-F-AH Router
  • Cisco ASR 901-6CZ-FT-A Router
View all products in Bug Search Tool Login Required

Known Affected Releases

15.4(2)S1 15.4(3)S

Description (partial)

Symptom:
ASR1k router constantly reloads in B2B HA setup. The following message is observed in the console logs that triggers the reload:

% [RG 1]: VOICE B2B HA-enabled RG INTF going down due to link loss - reloading router now

R0/0: %PMAN-5-EXITACTION: Process manager is exiting: process exit with reload chassis code

Conditions:
For ASR1001-x,when fixed ports are used as Redundancy Interface.
For all other ASR1k routers,when last two ports of a Removable SPA are used as Redundancy Interface.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.