Guest

Preview Tool

Cisco Bug: CSCur67421 - Verification Message while changing UserID Password through SelfCare

Last Modified

Dec 02, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.6

Known Affected Releases

10.6

Description (partial)

Symptom:
Issue Description:

While changing password for User ID(Selfcare) through Cisco Prime Telephone Self-Care portal, ?User Password updated successfully? message is not coming, only initial message is displaying like ?Password Update in Progress?. But verification message like ?User Password updated successfully? displaying while changing User ID Password(Unified CM)

Conditions:
Environment:

CPC Provisioning             :               10.6.0.896
Mozilla Firefox                 :               31.2.0(ESR)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.