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Cisco Bug: CSCur66934 - CCE/CCX: Finesse admin does not take international chars for ECC vars

Last Modified

Mar 20, 2015

Products (1)

  • Cisco Finesse

Known Affected Releases

10.5(1) 11.0(1)

Description (partial)

Symptom:
Finesse Admin displays an error when attempting to save a call variables layout with ECC var names containing international characters

Conditions:
Finesse admin -> Call Variable Layouts (or Call Variable Layout if version is prior to 11.0)
Edit a layout (default or custom) and attempt to add a custom variable to the layout.
Eg:Display Name -> user.©†¥∆
Drop down field value -> user.¥˙ø¬˚
Save the layout
Admin will see an error "An entry contained an invalid variable".
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